First of all, we want to thank you for your patience and understanding during this time. We are happy to say that since our opening in May, we have no reported cases of covid-19 in our practice. Our new guidelines, which we created, to keep you, your family, and our team safe are working. You will also receive an email a day prior to your appointment, and it will tell you what to expect during your visit. Here are the guidelines:
We understand that these extra precautions are adding some extra time to your appointment, so thank you for your patience and understanding. We believe that your safety is worth the extra time.
Nowaday, PPE costs more money. However, we understand that everyone is experiencing a challenging time, so we have decided not to pass down the costs to our patients.
Dr. Banh and Team
As we are looking forward to opening next week (May 19th) and to provide much needed dental care to you, we understand the new challenges that we will face. Our main priority will be the safety of our patients and our team. Unlike many other dental offices, our office is set up to maximize the distance between patients. All of our operatories are in a separate room isolating one patient from the other. We also follow the strictest sanitary and sterilization policies and procedures. In addition to our current policies, we have implemented the following:
Those are just a few of the extra precautions that we are taking to keep our practice as safe as possible for both our patients and our team. If you have any questions or concerns, please let us know.
We are here to serve your dental needs in a safe environment. These extra precautions will add some extra time to your appointment, so we are asking for your patience. It will also cost more money. However, we understand that everyone is experiencing a challenging time, so we have decided not to pass down the costs to our patients.
Dr. Banh and Team
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At Pacific NW Dentistry, we want to assure you of our commitment to your health and well-being, and we want to keep you updated on our office decisions regarding COVID-19. Governor Islee issued a stay-at-home order and also recommended that all dental practice postpone elective procedures until May 18th. For the well-being of our patients, team, and communities, we are following their recommendation. We hope to return to normal business by May 18th. During that time, it is important that you know that we are still here for you and wear our badge of responsibility as part of your holistic healthcare team proudly.
· We ARE available for emergency dental appointments.
· We ARE available by phone and regularly checking and responding to our email and texts. We have even integrate zoom to our practice to enable teledentistry.
· Patients awaiting completion of work with outstanding lab cases (crowns, veneers, implants, night guards, etc.) should still be seen at the earliest possible convenience.
· Patients in Invisalign having trouble with their aligners or awaiting new sets of aligners CAN and SHOULD still be seen for limited office visits.
· For any new patients seeking emergency or urgent attention (i.e. pain related issues), please don’t hesitate to contact us as well.
Our obligation to our patients is still our greatest priority and we are doing everything we can to make sure we provide assistance throughout this time. On that note, please stay home, safe and healthy and we will look forward to seeing you all very soon! Remember, we are in this together!
Dr. Banh and team