Details

Published: 26 June 2020

Dear Patients,

It has been a while since we updated this.  The good news is that since covid started, we have not had any positive covid test originated from this office.  All of our team have been fully vaccinated to protect our patients and their families.  Our Covid guidelines, which we created, to keep you, your family, and our team safe are working.  We still abide by them today. You will also receive an email a day prior to your appointment, and it will tell you what to expect during your visit.  Here are the guidelines: 

• Prescreening (All patients and team will be prescreened by having their temperature checked and filling out a prescreen form online before entering the practice)
  • Prescreen form is available at https://www.pacificnwdentistry.com/covid19
  • Please note that if you do not complete the prescreening form prior to your appointment, we reserve the right not to see you.
• Call us at 253-880-1828 or text us at 425-390-4263 when you arrive and wait in your car.  We will come and get you.
• Bring your own mask and wear the mask until we are ready to do your dental procedure
• Sneeze guards have been installed in the reception area
• Magazines, coffee, and water have been removed. In its place, we have a sanitation station, which has sanitary wipes, tissues, disinfectant spray, and hand sanitizer.
• An HEPA/UV air purifier has been placed in each operatory/room to help clean and circulate the air.
• We are restricting the number of patients and guests daily.
  • We are only allowing patients to come in.
  • If you have a guest or an escort, they will be asked to wait in the car.  Please do NOT leave your kids unattended in the car.
  • If you're a minor or need assistance, your guardian will be permitted to accompany you.  Please let us know in advance if you need accommodation.

We understand that these extra precautions are adding some extra time to your appointment, so thank you for your patience and understanding.  We believe that your safety is worth the extra time.

Sincerely,

Dr. Banh and Team 

Details

Published: 14 May 2020

Dear Patients,

As we are looking forward to opening next week (May 19^th) and to provide much needed dental care to you, we understand the new challenges that we will face.  Our main priority will be the safety of our patients and our team.  Unlike many other dental offices, our office is set up to maximize the distance between patients.  All of our operatories are in a separate room isolating one patient from the other.  We also follow the strictest sanitary and sterilization policies and procedures.  In addition to our current policies, we have implemented the following:

• Prescreening (All patients and team will be prescreened by having their temperature checked and filling out a prescreen form online before entering the practice)
  • Prescreen form is available at https://www.pacificnwdentistry.com/covid19
  • Please note that if you do not complete the prescreening form prior to your appointment, we reserve the right not to see you.
• Call us at 253-880-1828 or text us at 425-390-4263 when you arrive and wait in your car.  We will come and get you.
• Bring your own mask and wear the mask until we are ready to do your dental procedure
• Sneeze guards have been installed in the reception area
• Magazines, coffee, and water have been removed. In its place, we have a sanitation station, which has sanitary wipes, tissues, disinfectant spray, and hand sanitizer.
• An HEPA/UV air purifier has been placed in each operatory/room to help clean and circulate the air.
• We are restricting the number of patients and guests daily.
  • We are only allowing patients to come in.
  • If you have a guest or an escort, they will be asked to wait in the car.  Please do NOT leave your kids unattended in the car.
  • If you're a minor or need assistance, your guardian will be permitted to accompany you.  Please let us know in advance if you need accommodation.

Those are just a few of the extra precautions that we are taking to keep our practice as safe as possible for both our patients and our team.  If you have any questions or concerns, please let us know.

We are here to serve your dental needs in a safe environment.  These extra precautions will add some extra time to your appointment, so we are asking for your patience.  It will also cost more money.  However, we understand that everyone is experiencing a challenging time, so we have decided not to pass down the costs to our patients. 

Sincerely,

Dr. Banh and Team

Please click on pictures below to enlarge them.

Details

Published: 16 March 2020

Dear Patients,

At Pacific NW Dentistry, we want to assure you of our commitment to your health and well-being, and we want to keep you updated on our office decisions regarding COVID-19. Governor Islee issued a stay-at-home order and also recommended that all dental practice postpone elective procedures until May 18th.  For the well-being of our patients, team, and communities, we are following their recommendation.  We hope to return to normal business by May 18th.  During that time, it is important that you know that we are still here for you and wear our badge of responsibility as part of your holistic healthcare team proudly.

· We ARE available for emergency dental appointments.
· We ARE available by phone and regularly checking and responding to our email and texts.  We have even integrate zoom to our practice to enable teledentistry.
· Patients awaiting completion of work with outstanding lab cases (crowns, veneers, implants, night guards, etc.) should still be seen at the earliest possible convenience.
· Patients in Invisalign having trouble with their aligners or awaiting new sets of aligners CAN and SHOULD still be seen for limited office visits.
· For any new patients seeking emergency or urgent attention (i.e. pain related issues), please don’t hesitate to contact us as well.

Our obligation to our patients is still our greatest priority and we are doing everything we can to make sure we provide assistance throughout this time. On that note, please stay home, safe and healthy and we will look forward to seeing you all very soon! Remember, we are in this together!

Thank you,

Dr. Banh and team